Privacy Notice

Who we are

MyntGroup PLC is the data controller responsible for the personal information described in this notice. We are a company registered in England & Wales (company number 03977034), with registered office at 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom.

For any questions about this notice or how we handle your personal information, please contact us at info@myntgroup.co.uk.

The information we collect

Information you provide to us. If you contact us through the website or by email — for example using the contact form — we collect the details you choose to give us, such as your name, email address and the content of your message.

Information we collect automatically. When you visit the website, our hosting infrastructure may record limited technical information such as your IP address, browser and device type, and the pages you view. The website also stores a display preference (light or dark theme) in your browser to remember your choice.

How and why we use your information

We use personal information for the following purposes and lawful bases:

• To respond to your enquiry and correspond with you — on the basis of our legitimate interests in answering enquiries, and to take steps at your request.
• To operate, maintain, secure and improve the website — on the basis of our legitimate interests in running a safe and effective website.
• To comply with applicable legal, regulatory and corporate obligations.

Cookies and similar technologies

This website does not use advertising or third-party tracking cookies, and we do not build marketing profiles about you.

We store a small theme (light/dark) preference in your browser’s local storage so the site remembers your display choice. This is used only for that purpose and does not identify or track you. Our hosting provider may set strictly necessary cookies or logs required to deliver and secure the site.

You can clear or block local storage and cookies at any time through your browser settings; doing so will not prevent you from using the website.

Sharing your information

We do not sell your personal information. We may share it with trusted service providers who help us operate and secure the website (such as our hosting provider), with our professional advisers, and where we are required to do so by law or regulation. Any service providers act on our instructions and are bound by appropriate confidentiality and data-protection obligations.

International transfers

Some of our service providers may process information outside the United Kingdom. Where they do, we take steps to ensure your information receives an appropriate level of protection, for example by relying on UK adequacy regulations or appropriate safeguards such as the International Data Transfer Agreement.

How long we keep your information

We keep personal information only for as long as necessary for the purposes set out in this notice, including to meet any legal, regulatory or reporting requirements. Enquiry correspondence is retained for as long as needed to deal with your request and any related follow-up, after which it is securely deleted.

Your rights

Under UK data protection law you have the right to:

• Access the personal information we hold about you.
• Ask us to correct information that is inaccurate or incomplete.
• Ask us to erase your information in certain circumstances.
• Restrict or object to our processing of your information.
• Request the transfer of your information (data portability), where applicable.
• Withdraw consent at any time where we rely on consent.

How to exercise your rights or complain

To exercise any of these rights, please contact us at info@myntgroup.co.uk. We will respond within the time limits set by law.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection, at ico.org.uk or on 0303 123 1113. We would, however, appreciate the opportunity to address your concerns before you approach the ICO.

Changes to this notice

We may update this notice from time to time to reflect changes in our practices or legal requirements. The date at the top of this page shows when it was last updated.